Our booking team are happy to co-ordinate with your customers directly to arrange a convenient time for us to access their properties to carry out necessary repairs; it also enables us to accurately ascertain the nature of the repairs.
Alternatively if you have made access arrangements with customers we will co-ordinate our technicians accordingly to attend on that specific date and time. On completion of the work our technicians would ask the customers to sign off as completed and accepted, a copy of which will be forwarded to you.
Just a quick note to say I was very impressed with Laura this morning. I phoned as my corporate credit card had been used to book a repair and I could not find anyone within our organisation that remembered using the card. Melanie was friendly, polite and very helpful and organised for a copy receipt to be sent. We will certainly use your company again as good customer service seems increasingly rare these days!Sam Millican, Fired Earth
If you have any other questions then please do not hesitate to contact the professionals at Hometech-UK.